Return Policy
Thank you for choosing Digital Print. We strive to ensure your satisfaction with our products and services. Our Return Policy is designed to provide you with clarity on the procedures for returns and exchanges. Please read the following terms carefully:
1. Eligibility for Returns:
We accept returns for items that are damaged, defective, or if you received the wrong product. To be eligible for a return, please contact our customer support team within [7 days] of receiving your order.
2. How to Initiate a Return:
To initiate a return, please contact our customer support team at help@digitalprintindia.in, Provide your order number, a detailed explanation of the reason for the return, and any supporting images or documents.
3. Return Conditions:
Returned items must be in their original condition, unused, and in the original packaging. We reserve the right to refuse returns that do not meet these criteria.
4. Refund or Exchange:
Upon receiving and inspecting the returned item, we will notify you of the approval or rejection of your return. If approved, you may choose between a refund to the original payment method or an exchange for a replacement item.
5. Refund Process:
If you are approved for a refund, it will be processed to the original payment method within [15 business days]. You will receive an email notification once the refund has been processed.
6. Non-Returnable Items:
Certain items are non-returnable, including custom or personalized products. These items are exempt from being returned unless they are damaged, defective, or you received the wrong item.
7. Return Shipping:
Return shipping costs are the responsibility of the customer, except in cases where the return is due to our error or a defective product.
8. Contact Information:
If you have any questions or concerns about our Return Policy, please contact our customer support team at help@digitalprintindia.in.
9. Changes to the Return Policy:
Digital Print reserves the right to modify or update this Return Policy at any time. Please review the most current version regularly.
Thank you for choosing Digital Print. We appreciate your trust, and we are committed to providing you with the best possible experience.